For Humans · Personalised Orders
How Your Personalised Order Works
Ordered something personalised from our For Humans collection? Here's what happens next and how to get your pet's photo and details to us.
What to send us
- Your pet's photo(s) — send them via chat or email
- Which photo belongs to which item, if you've ordered more than one personalised product
- Your pet's name (optional)
- Any special requests you'd like us to know about
How to reach us
Chat with us
Use the chat button in the corner of any page — it's the fastest way to reach us.
Email us
Haven't sent this yet? No worries — we'll also reach out to you by chat or email after your order to collect these details ourselves.
A few tips for the best results
Please upload clear, high-quality photos that:
- Show your pet clearly
- Are taken in good lighting
- Aren't blurry or heavily filtered
- Capture any unique markings you'd like us to include
We'll begin creating your personalised order as soon as we've received your photo(s) and details.
If you have any questions, simply reply via the chat button, reply to your order confirmation email, or get in touch at hi@keke.pet — we're always happy to help.
Thank you for choosing Keke.